999cb's Terms and Conditions — Everything laid out clearly in Bengali

1. General Terms & Conditions

By using 999cb's website and services, you are considered to have accepted these Terms & Conditions. These terms constitute a legally binding agreement between 999cb and the user. Please read each clause carefully before using the platform.

999cb is an internationally licensed online gaming platform. We believe transparency is the foundation of trust, which is why every rule and condition is written in plain language so any user can understand them with ease.

• These terms apply to individuals aged 18 and above.
• By using 999cb's services, you confirm that you are legally permitted to participate in gaming.
• Every user is required to comply with the laws of their own country.
• These terms have been prepared in the Bengali language, and the Bengali version is the legally binding version.

2. Account Registration & Verification

To open an account with 999cb, you must provide accurate and complete information. Registering with false details is strictly prohibited. Each individual may hold only one account. If multiple accounts are found under the same person, all accounts will be closed and balances may be forfeited.

After registration, 999cb may request identity verification. Completing the KYC (Know Your Customer) process is mandatory, particularly for large withdrawals. This may require a copy of your National ID or passport, along with proof of address.

• Use your real name, mobile number, and email address when registering.
• Never share your account password with anyone.
• Accounts are non-transferable — allowing others to use your account is strictly prohibited.
• Withdrawals may be restricted until verification is complete.
• No one under the age of 18 is permitted to open an account.

3. Deposit & Withdrawal Policy

Depositing on 999cb is easy via Mobile Banking, Nagad, Rocket, and Upay. The minimum deposit amount is BDT 200, and the maximum per-transaction limit varies by payment method. Deposits are typically credited to your gaming wallet instantly.

The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 30 seconds to 24 hours. Larger withdrawals may require additional verification, which can take up to 48 hours.

• Only use a payment account registered in your own name.
• Deposits from third-party payment accounts are not accepted.
• Withdrawals may be restricted until bonus wagering requirements are fully met.
• 999cb reserves the right to investigate any suspicious transactions.
• Transaction fees may apply in accordance with the payment provider's policy.

4. Bonus & Promotion Terms

Bonus offers on 999cb are subject to specific terms and conditions. Each bonus carries a wagering requirement. For example, if a bonus has a 20x wagering requirement and you receive a BDT 1,000 bonus, you must place a total of BDT 20,000 in bets before you can withdraw.

The welcome bonus is available to new members only and can be claimed once at the time of the first deposit. Separate terms apply to reload bonuses, cashback, and free spin offers. 999cb reserves the right to modify or cancel any bonus offer at any time.

• Claiming multiple bonuses from the same IP address or device is not permitted.
• The claim period for bonuses is generally between 7 and 30 days.
• Some games may not contribute toward bonus wagering requirements.
• Accounts suspected of bonus abuse will be subject to investigation.
• VIP members enjoy exclusive bonus privileges.

5. Betting & Gaming Rules

All games on 999cb use Random Number Generator (RNG) technology verified by independent third-party auditors. This ensures every game outcome is completely fair and random — no result is predetermined or influenced in any way.

Betting limits are set individually for each game. In live betting, odds are subject to change and must be confirmed before placing a bet. If a game session is interrupted mid-way due to a technical fault, 999cb will refund the amount wagered on that bet.

• Bets cannot be cancelled once the game has started.
• If a game is interrupted due to a network issue, the outcome will be settled based on the data saved on our servers.
• In Live Casino games, the dealer's decision is final.
• Sports Betting outcomes are verified against official sources.

6. Prohibited Activities

999cb is committed to maintaining a safe and fair gaming environment. Involvement in any of the activities listed below will result in permanent account closure, and your balance may be forfeited.

• Opening multiple accounts under the same person is strictly prohibited.
• Using bots or automated software to play games is strictly prohibited.
• Depositing funds from illegal sources is strictly prohibited.
• Threatening or abusing other players or staff is strictly prohibited.
• Exploiting platform vulnerabilities to gain an unfair advantage is strictly prohibited.
• Operating an account under a false identity is strictly prohibited.

7. Privacy & Data Protection

999cb takes your personal data seriously. Information provided at registration is used solely for account management, verification, and legal compliance. We do not share your personal data with any third party without your consent — the only exceptions are when required by law or a regulatory authority.

Our servers are protected by SSL encryption and advanced cybersecurity technology. To learn more, visit our Privacy Policy Read the page.

8. Responsible Gaming Policy

999cb believes gaming should be entertaining and controlled. We encourage all users to enjoy games within their budget and time limits. Use 999cb's responsible gaming tools to stay in control of your gaming experience.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can temporarily deactivate your account for a set period (cooling-off).
• A request for permanent self-exclusion can be submitted at any time.
• We encourage anyone experiencing gaming-related problems to seek professional help.

9. Account Closure & Suspension

Users may request account closure at any time. Requests submitted through the support team will be processed within 48 hours. Users will be given the opportunity to withdraw any eligible balance before the account is closed.

999cb reserves the right to suspend or close any account without prior notice in the following circumstances: breach of terms, suspected fraud, failure to complete KYC verification, or legal reasons.

• Contact support to find out why your account has been suspended.
• Accounts closed for violating terms may have their balance forfeited.
• Any eligible balance in a voluntarily closed account will be returned to the user.

10. Dispute Resolution Process

For any dispute or complaint, please contact our customer support team first. The support team will provide an initial response within 72 hours. If the issue remains unresolved, it will be escalated to the management team.

• Please include your account ID and transaction number when submitting a complaint.
• Attaching screenshots or supporting evidence helps speed up the resolution process.
• In disputes over game results, server logs serve as the final and definitive evidence.
• 999cb's decisions are final and binding on all parties.

11. Changes & Updates to Terms

999cb reserves the right to update these Terms & Conditions at any time. For significant changes, registered users will be notified by email at least 7 days in advance. Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.

The date of the latest update will always be shown at the top of this page. Visit this page regularly to stay informed about your rights and responsibilities.